Contact Us

Within one business day for new enquiries submitted via the form or [email protected]. Urgent issues for existing clients on managed-service contracts follow the response SLA in your contract — typically 30 minutes to 4 hours depending on severity.

A short description of what you're trying to solve, your team size or number of users affected, any timing or budget constraints, and the best way to reach you. The more context, the faster we can come back with a useful proposal.

Yes. Our office is at Plot 20636, Unit 4D, Block 3 Industrial, Gaborone. Walk-ins are welcome during business hours (Mon–Fri, 8:00–17:00 CAT), and we recommend booking ahead for technical discussions so the right person is on hand.

Yes. We use Microsoft Teams, Google Meet, and Zoom for discovery calls and reviews. International time zones — South Africa, Namibia, India, Europe — are supported with scheduled slots.

All our work is delivered in English. Setswana is supported informally for client conversations and on-site visits. Documentation, contracts, and technical artefacts are produced in English.

Existing managed-services clients should follow the escalation path in their contract (helpdesk → service manager → operations director). For urgent enquiries from prospects or new clients, mark your email subject 'URGENT' and copy +267 76 900 578 via WhatsApp — we will respond within 1 hour during business hours.