This Privacy Policy explains how Apjakal IT Solutions ("Apjakal", "we", "us") collects, uses and protects personal information when you visit apjakal.com (the "Website") or contact us through it. We are based in Gaborone, Botswana, and we process personal information in line with the Botswana Data Protection Act, 2018 and applicable good practice.
Information we collect
- Information you give us. When you complete a contact or assessment form, or email or message us, we collect the details you provide — typically your name, email address, phone number, organisation and your message.
- Information collected automatically. Like most websites, we collect limited technical information through cookies and similar technologies — for example your device and browser type, approximate location, pages visited and how you interact with the site. This is used to keep the site working and to understand and improve it.
How we use your information
We use personal information to:
- respond to your enquiries and provide the services or information you request;
- operate, secure, maintain and improve the Website;
- understand how the Website is used (analytics); and
- comply with our legal obligations.
We do not sell your personal information.
Cookies and analytics
The Website uses cookies and third-party tools to function and to measure usage:
- Google Analytics (GA4) — anonymised usage statistics.
- Microsoft Clarity — aggregated insight into how pages are used.
- Google reCAPTCHA — to protect forms from spam and abuse. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms.
These third parties process some data on our behalf or under their own terms. You can control or disable cookies through your browser settings; some features may not work without them.
Sharing your information
We share personal information only:
- with service providers who help us run the Website and communicate with you (such as analytics and email/hosting providers), under appropriate confidentiality obligations;
- where required by law or to protect our legal rights; or
- with your consent.
Data retention
We keep personal information only for as long as necessary for the purposes described above, or as required by law, and then delete or anonymise it.
Your rights
Subject to applicable law, you may request to access, correct, update or delete the personal information we hold about you, or object to certain processing. To exercise these rights, contact us using the details below. We may need to verify your identity before acting on a request.
Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
External links
The Website may link to third-party websites. We are not responsible for the privacy practices or content of those sites; please review their policies separately.
Children
The Website is intended for businesses and adults. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last revised. Continued use of the Website after changes means you accept the updated policy.
Contact us
For any privacy question or request, contact Apjakal IT Solutions:
- Email: [email protected]
- Phone: +267 76 900 578
- Address: Plot 20636, Unit 4D, Block 3 Industrial, Gaborone, Botswana