AI-Powered Workshop Management Platform

Motor Hub

MotorHub is an AI-powered, cloud-hosted platform that runs every side of a modern motor workshop — from the job card on the bay floor to insurer claims, parts, billing, and executive reporting. One tenant, one system, eight integrated pillars.

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8
Solution Pillars
99.5%
Availability Target
6–9 mo.
Phased Rollout
Cloud
SaaS · Multi-Tenant

Workshop Management Platform

What is MotorHub?

MotorHub is a cloud-hosted Workshop Management Platform delivered as Software-as-a-Service. It is engineered for motor workshops, service centres, and dealer networks that need end-to-end operational control — not a loose bundle of tools stitched together.

Every job card, diagnostic capture, part movement, insurer claim, invoice, and repayment lives in one tenant — with BI dashboards and an AI Co-pilot on top. Workshops run the bay. MotorHub runs the business.

Cloud SaaS, multi-tenant — one or many workshops
Eight integrated solution pillars, no bolt-ons
ERPNext-native accounting with tax, VAT, multi-currency
Owner and workshop mobile apps with AI Co-pilot
Tuned for Botswana compliance and operations from day one

MotorHub

AI-powered workshop management — implemented and supported by Apjakal IT Solutions

Model
Cloud SaaS
Architecture
Multi-Tenant
Stack
ERPNext · Python · JS
Region
Botswana & SADC

Why MotorHub

The MotorHub Advantage

A platform designed for the realities of running a motor workshop — not a generic ERP forced to fit.

Cloud SaaS, Multi-Tenant

Run one workshop or a branded network of tenants — each isolated, each branch on the same platform.

ERPNext-Native Accounting

No bolt-on ledgers. Accounting is built into MotorHub from day one, with tax, VAT, and multi-currency support.

AI Co-pilot Included

AI assistance on job cards, diagnostics, and customer engagement — practical, not gimmicky.

Botswana-Ready

Tax, VAT, currency, and compliance configured for Botswana operations, with processing compliant with local data law.

Integrated, Not Stitched

All eight solution pillars ship as one platform — no third-party stitching, no duplicated records.

Mobile-First Operations

Owner and workshop apps keep everyone — technicians, managers, customers — moving in sync.

Eight Solution Pillars

Everything a Motor Workshop Needs

All eight pillars are delivered as one integrated platform — from workshop ops to analytics.

Pillar 01

Workshop Ops

Job cards, repair orders, bay and technician allocation, QA checklists, and complete customer history — the engine room of every workshop.

Pillar 02

Diagnostics

OBD-II capture, fault history, photo and voice evidence, and technician notes attached to every job — traceable, auditable, defensible.

Pillar 03

Parts & Inventory

Multi-store stock, automated reorder, supplier sync, and curated parts kits and catalogue — so the right part is always on the bay.

Pillar 04

Billing & Accounts

GL, AR, and AP. Tax and VAT. Multi-currency. ERPNext-native accounting built in — one platform from the job card to the general ledger.

Pillar 05

Insurance & Claims

Insurer estimate flow, claim tracking, document upload, and payment reconciliation — keeping cash and claims aligned to every job.

Pillar 06

Microfinance

Customer credit, repayment plans, risk scoring, KYC and collections, and partner integrations — financing access without friction.

Pillar 07

Mobile + AI

Owner and workshop mobile apps, an AI Co-pilot that speeds the floor, and WhatsApp and SMS engagement for every customer touchpoint.

Pillar 08

Reports & Analytics

BI dashboards, real-time KPIs, custom reports, and executive and operational views — numbers that match reality, live.

Implementation Roadmap

Phased Delivery Over 6 to 9 Months

A three-phase rollout that takes you from a single-workshop go-live to a multi-tenant platform with advanced modules — value first, complexity second.

Phase AMonths 1 – 2

Foundation

  • Single-workshop go-live
  • Job cards & billing
  • Diagnostics & parts
Phase BMonths 3 – 5

Multi-Tenant Platform

  • Tenant onboarding
  • Branded portals
  • Per-workshop billing
Phase CMonths 6 – 9

Advanced Modules

  • Insurance & claims
  • Microfinance & lending
  • AI Co-pilot, mobile

Our Role

What Apjakal Delivers

Software is half the story. Apjakal delivers the other half — scoping, migration, integrations, training, and ongoing support.

1

Discovery & Scoping

We map your workshop — bays, technicians, parts suppliers, insurers, customer journey — and agree the phase plan and success measures.

2

Tenant Setup & Branding

Provision your tenant, apply branding, configure tax, VAT, currency, chart of accounts, and user roles.

3

Data Migration

Migrate customers, vehicles, historical jobs, parts master, and accounting opening balances from your existing systems.

4

Integrations

Connect suppliers, banks, WhatsApp and SMS gateways, and insurer portals. Set up AI Co-pilot and mobile apps.

5

Training & Go-Live

Role-based training for service advisors, technicians, parts, accounts, and management. Soft launch, go-live, post-launch hypercare.

6

Support & Evolution

Managed hosting, SLA-backed support, quarterly reviews, and continuous rollout of advanced modules and AI features.

Support & SLA

Response Targets That Protect Revenue

Severity-based response and resolution targets, backed by a 99.5% monthly availability target (excluding scheduled maintenance).

P1 — Critical
2 hours response8 hours resolution
P2 — Major
8 hours response24 hours resolution
P3 — Minor
24 hours response5 business days resolution
P4 — Cosmetic
2 business days responseNext release resolution

Data, Security & Compliance

Your Data, Protected by Design

You remain the data controller throughout. MotorHub processes data on your instructions, with administrative, technical, and physical safeguards engineered in.

Segregated tenants with role-based access control
Encryption in transit (TLS 1.2+) and at rest (AES-256)
Daily encrypted backups with 30-day retention
Audit logging of administrative actions
Data exportable in machine-readable formats on request
Compliant with applicable Botswana data-protection law

Trusted By

Motor Workshops Running on MotorHub

Dumela Pula (Pty) Ltd

Dumela Pula (Pty) Ltd

MotorHub — AI-Powered Workshop Management Platform

Botswana

Ready to See It?

See MotorHub in Your Workshop

Book a walkthrough with our team. We will map MotorHub to the realities of your bays, technicians, parts, insurers, and customers.

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